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Shipping Policy

When will my order be processed?

All orders are handled and shipped out from our main branch at Brugsesteenweg 426, 9030 Gent. Please allow extra time for your order to be processed during holidays and sale seasons. We process orders between Monday and Saturday. Orders will be processed within 2-4 business days from the order date and shipped the next day after the processing day. Please note that we don't ship on weekends. 

How long will it take to receive my order?

Once you place your order, please allow 2-4 business days to process your orders. After that, it will take 2 - 4 business days for your order to arrive

Will I be charged with customs and taxes?

You may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives at its final destination, and are determined by your local customs office (Depending on the destination). Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.